Frequently asked questions

Online Orders

Yes, you can easily place an order for any of our products on our website at www.oaklifevitamins.com. Our website is designed to provide you with a hassle-free shopping experience, and our user-friendly interface allows you to quickly navigate through our selection of high-quality vitamins and supplements. Once you've selected the products you want to purchase, simply add them to your cart, and proceed to checkout.
Yes, your card details are safe on our website. We take the security of our customers' personal and financial information very seriously and have implemented various measures to protect your data. Our website uses industry-standard encryption technology to ensure that all sensitive information is transmitted securely. In addition, we never store your credit card information on our servers, as we use a trusted third-party payment processor to handle all transactions.

Shipping & Returns

We currently do not have a worldwide shipping system in place, however we are in the process of synchronizing with international e-commerce channels to expand our delivery capabilities. We understand the importance of being able to ship our products to customers worldwide, and we are actively working towards making that a reality. In the meantime, we recommend checking back with us periodically as we continue to develop our international shipping options. Alternatively, you may consider using a third-party shipping and forwarding service to receive your products. Thank you for your understanding and patience as we work towards improving our global shipping capabilities.
Please note that delivery times for interstate deliveries may vary depending on factors such as the specific destination, shipping method selected, and any unforeseen delays that may occur during transit. However, as a general guideline, we aim to deliver interstate orders within 3-5 working days from the date of dispatch. We understand that timely delivery is important to our customers, and we strive to ensure that all orders are processed and dispatched promptly to minimize any potential delays. If you have any concerns or questions about the delivery time for your specific order, please don't hesitate to contact our customer service team who will be happy to assist you.

Ingredients & Sourcing

Our flavoured products are sweetened with a variety of natural and/or artificial sweeteners, chosen based on flavour profile, intended use, and customer preferences. We prioritize safe and high-quality sweeteners and comply with relevant regulations. For more information or concerns, please contact our customer service team.
Yes, we are pleased to inform you that all of our products are both gluten-free and gelatin-free. We understand that dietary restrictions and preferences are important to our customers, and we strive to offer a diverse range of products to meet their needs. We prioritize using safe and high-quality ingredients in our products, and we adhere to all relevant regulations and guidelines regarding the use of ingredients in supplements.
At Oakleaf, we prioritize meeting the dietary needs and preferences of our customers. We are proud to offer a diverse range of products that are suitable for both vegetarians and vegans, ensuring that everyone can find supplements that fit their lifestyle.
We are pleased to inform you that all of our products are manufactured in the United Kingdom by BeeHealth. We work closely with BeeHealth to ensure that all of our products are made using high-quality ingredients and adhere to strict manufacturing standards. We understand the importance of transparency when it comes to the manufacturing process of our products, and we are committed to providing our customers with the information they need to make informed decisions about their purchases.

Supplementing On Your Vitamins

Although many of our vitamins can generally be taken together, we advise customers to carefully read the label directions to avoid any potential interactions. For instance, calcium and iron should not be taken together as calcium may inhibit iron absorption. Additionally, it's important to check the label directions to determine whether any vitamins need to be taken with food or on an empty stomach, as this may require them to be taken separately.
If you are taking prescription medications, we strongly recommend consulting with your doctor to determine which supplements can be safely taken together and when, to ensure optimal absorption and safety. While certain supplements may help replenish nutrients that can be depleted by certain prescription drugs, it's important to seek professional guidance to avoid any potential adverse effects.
While the ideal time to take your vitamins largely depends on your personal preferences and consistency, we advise customers to always follow the label directions for best results. Some products are designed to have an optimal effect at specific times of the day, such as SERYN, which should be taken before bedtime to promote better rest and sleep. By adhering to the label directions, you can maximize the benefits of your supplements and optimize your health routine.
To determine which supplements to take, it is important to consider factors such as age, gender, fitness level, and geographic location as they can affect the amount of nutrients needed by the body. For instance, women in their 50s may require more bone-supporting vitamins to maintain healthy bones, while those planning to conceive may need more folate and iron. It is also essential to consider your specific short-term and long-term health goals when deciding on supplements.
The RDI, or Required Daily Intake, is the recommended amount of each nutrient needed for healthy adults, typically measured in milligrams, micrograms, or international units. By analyzing the nutritional value of the foods in your diet, you can determine how close you are to meeting the RDI for each nutrient and adjust your supplement intake accordingly. However, it is crucial to be mindful of potential nutrient imbalances, such as low B12 intake for vegetarians or excessive iron intake, and to consult a healthcare professional before starting any supplements.
For optimal absorption, we recommend taking water-soluble vitamins such as vitamin C and folate on an empty stomach. On the other hand, fat-soluble vitamins like A, E, D, and K should be taken with food containing fat. Additionally, it is advisable to take multivitamins or prenatal vitamins with a snack or meal.

Where To Buy Oakleaf Products

Thank you for your interest in becoming a distributor of Oakleaf Pharma. To discuss distributorship opportunities, please contact us via our dedicated phone lines provided on our website. We look forward to hearing from you.